Firefox will not load when the icon is clicked
I have been running Firefox for a few months now on my Windows 7 64-bit Laptop, however recently when I clicked the firefox icon the firefox window does not appear, I have attempted restarting my computer, allowing firefox on my firewall, running firefox with admin permissions, reinstalling firefox, but none of these methods seem to work. I haven't recently installed any add-ons or updated my firefox. Any solutions?
Všetky odpovede (3)
Did you remove the Firefox program folder before reinstalling Firefox?
Do a clean reinstall and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\) before reinstalling a fresh copy of Firefox.
Download a fresh Firefox copy and save the file to the desktop.
- Firefox 15.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
- Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
- It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
- http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
Problem solved after deleting the folder in Program Files, thank you very much!
You're welcome