Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

User name sent to my email address, but never arrives. Has Firefox been hacked and user info being sent to the wrong people?

  • 3 odgovori
  • 2 imata to težavo
  • 10 ogledov
  • Zadnji odgovor od guigs

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Had some issues with Firefox 35.0.1 trying to post on this forum. Fox would not accept my login, so I requested to reset my password. Password reset O.K. still a no go, thought my login was bad and requested them send my "User name" (same email) User name never arrives. I had to create a new account on the forum to post this question as I can't get my old login to work.

Anyone else having this problem or has Firefox been hacked and my "User Name" sent to someone else?

Had some issues with Firefox 35.0.1 trying to post on this forum. Fox would not accept my login, so I requested to reset my password. Password reset O.K. still a no go, thought my login was bad and requested them send my "User name" (same email) User name never arrives. I had to create a new account on the forum to post this question as I can't get my old login to work. Anyone else having this problem or has Firefox been hacked and my "User Name" sent to someone else?

Vsi odgovori (3)

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[email address removed by Moderator]

Spremenil cor-el

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There has been a general problem with accessing Mozilla.org of late. Even Moderators were having problems.

I've called the big guys to help you. Good luck.

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Hi maheman, Can you try to recover the password with the email and private message me a timestamp. I can ask an admin to take a look at the technical side of what is happening, the email is removed from the public thread, however it may be necessary to investigate. (please include just the username in the private message)

Thank you.