Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Firefox reverts to an older version, now can't upgrade past 39

  • 1 odgovor
  • 1 ima to težavo
  • 1 ogled
  • Zadnji odgovor od radiojosh

radiojosh
radiojosh
more options

I upgraded to Firefox 41. It would crash occasionally and when it opened back up, it acted as though it was installing an update. What it was really doing was reverting to version 39. After a while, I got sick of it and uninstalled Firefox and all of its components, including all of the various folders.

It was running much better and everything seemed good. Then I went to install version 42. Firefox never restarted on its own, it just closed. When I opened it up, I was at version 39 again. I'm not even sure where Firefox got a hold of the version 39 installer, since I tried deleting all of the folders.

Now, I'm trying to upgrade to 42 again, and the download counter just starts over repeatedly, counting up the file size over and over.

Hope somebody has some advice.

I upgraded to Firefox 41. It would crash occasionally and when it opened back up, it acted as though it was installing an update. What it was really doing was reverting to version 39. After a while, I got sick of it and uninstalled Firefox and all of its components, including all of the various folders. It was running much better and everything seemed good. Then I went to install version 42. Firefox never restarted on its own, it just closed. When I opened it up, I was at version 39 again. I'm not even sure where Firefox got a hold of the version 39 installer, since I tried deleting all of the folders. Now, I'm trying to upgrade to 42 again, and the download counter just starts over repeatedly, counting up the file size over and over. Hope somebody has some advice.

Vsi odgovori (1)

radiojosh
radiojosh Lastnik vprašanja
more options

I should note, this is on a business laptop running Windows 7 SP 1.