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Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

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Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Is there any way I can speak to someone to better explain my problem?

Toot5haker
Toot5haker
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I cannot get email all of a sudden. get the following error message: "Sending of username did not succeed. Mail server mail.comcast.net responded: Plaintext authentication disallowed on non-secure (SSL/TLS) connections." I tried to understand instructions in a forum page, but I do not get an opportunity to register a changed password on my ISP account. I am NOT expert in these matters!

I cannot get email all of a sudden. get the following error message: "Sending of username did not succeed. Mail server mail.comcast.net responded: Plaintext authentication disallowed on non-secure (SSL/TLS) connections." I tried to understand instructions in a forum page, but I do not get an opportunity to register a changed password on my ISP account. I am NOT expert in these matters!

Vsi odgovori (1)

user01229325
user01229325
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There is no staffed help desk for free software. Support is provided on this forum by Thunderbird users that volunteer their time to help. Go to the Thunderbird Help menu and click Troubleshooting Information. Click Copy to Clipboard. Come back here and paste that info into a reply window.