Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Websites display closed closed captioning even though the videos have that option.

  • 5 odgovorov
  • 0 ima to težavo
  • 1 ogled
  • Zadnji odgovor od zeroknight

more options

So I am watching a video for a class and that video player has its own closed captioning and when I am watching the video there is a different closed captioning appearing over the video even though it is not the one from the video player. I attached an image of what I see.

So I am watching a video for a class and that video player has its own closed captioning and when I am watching the video there is a different closed captioning appearing over the video even though it is not the one from the video player. I attached an image of what I see.
Priloženi posnetki zaslona

Vsi odgovori (5)

more options

What happens if you click the CC button to toggle the closed caption feature ?

more options

cor-el said

What happens if you click the CC button to toggle the closed caption feature ?

Toggling it just turns on and off the top closed captioning that is provided by the site, I can't figure out how to turn the lower one off.

more options

Are you sure that the remaining caption text isn't coming from the website (i.e. part of the video) if that doesn't react to clicking this button what would suggest that you toggle the Firefox vtt feature  ?

more options

cor-el said

Are you sure that the remaining caption text isn't coming from the website (i.e. part of the video) if that doesn't react to clicking this button what would suggest that you toggle the Firefox vtt feature  ?

I tried the same website in Chrome and it does not have the same issue.

more options

Do you see closed captions if you open the video in Picture-in-Picture?