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Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox crashes

  • 1 përgjigje
  • 2 e kanë hasur këtë problem
  • 10 parje
  • Përgjigjja më e re nga guigs

jward57
jward57
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Shortly after start-up the browser crashes consistently. This occurs even in safe mode. The error log shows something with a the error log states:

AdapterDeviceID: 0x2772 AdapterDriverVersion: 6.14.10.4543 AdapterSubsysID: 2a3b103c AdapterVendorID: 0x8086 Add-ons: 2020Player_WEB%402020Technologies.com:5.0.94.0,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:32.0.3 AvailablePageFile: 1324466176 AvailablePhysicalMemory: 128667648 AvailableVirtualMemory: 1872437248 BIOS_Manufacturer: Phoenix Technologies, LTD BlockedDllList: BreakpadReserveAddress: 51838976 BreakpadReserveSize: 41943040 BuildID: 20140923175406 CrashTime: 1413514366 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1411755692 Notes: DriverVersionMismatch AdapterVendorID: 0x8086, AdapterDeviceID: 0x2772, AdapterSubsysID: 2a3b103c, AdapterDriverVersion: 6.14.10.4543 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers- OOMAllocationSize: 4294940672 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 884 StartupTime: 1413514331 SystemMemoryUsePercentage: 87 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 2558918656 TotalPhysicalMemory: 1063665664 TotalVirtualMemory: 2147352576 Vendor: Mozilla Version: 32.0.3 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll 
RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{565E6FFE-B03A-4EE2-BE34-8ED5926B94C5}] SEQPACKET 9 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{565E6FFE-B03A-4EE2-BE34-8ED5926B94C5}] DATAGRAM 9 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{7D9000CE-A946-4D54-8A27-825632AF249E}] SEQPACKET 7 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{7D9000CE-A946-4D54-8A27-825632AF249E}] DATAGRAM 7 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{8B627A25-72E3-4476-8EE4-82AFF70D2F58}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{8B627A25-72E3-4476-8EE4-82AFF70D2F58}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{9C7AAB02-CE03-421B-8E41-C6937C97D140}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{9C7AAB02-CE03-421B-8E41-C6937C97D140}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F2C061D5-F0DC-40C0-8C97-F1C06F969CCA}] SEQPACKET 14 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F2C061D5-F0DC-40C0-8C97-F1C06F969CCA}] DATAGRAM 14 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{4B07B582-DDE0-4804-A4D3-124FE0443FFD}] SEQPACKET 8 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{4B07B582-DDE0-4804-A4D3-124FE0443FFD}] DATAGRAM 8 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1D6CD08B-EEFA-44C2-B45B-3D5499420664}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1D6CD08B-EEFA-44C2-B45B-3D5499420664}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{9F7349E7-0356-4558-935E-36924F3BE061}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{9F7349E7-0356-4558-935E-36924F3BE061}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{892900FC-9814-4488-99C0-81491C1EE93D}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{892900FC-9814-4488-99C0-81491C1EE93D}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{4D589907-2D53-4DBA-8511-D302D05BE3EB}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{4D589907-2D53-4DBA-8511-D302D05BE3EB}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{FECA2202-8AB9-4832-997F-0DA2317240A6}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{FECA2202-8AB9-4832-997F-0DA2317240A6}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll

useragent_locale: en-US

Crash ID: bp-57dd57b1-b5c6-4d0c-96d6-0d82e2141017

Shortly after start-up the browser crashes consistently. This occurs even in safe mode. The error log shows something with a the error log states: AdapterDeviceID: 0x2772 AdapterDriverVersion: 6.14.10.4543 AdapterSubsysID: 2a3b103c AdapterVendorID: 0x8086 Add-ons: 2020Player_WEB%402020Technologies.com:5.0.94.0,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:32.0.3 AvailablePageFile: 1324466176 AvailablePhysicalMemory: 128667648 AvailableVirtualMemory: 1872437248 BIOS_Manufacturer: Phoenix Technologies, LTD BlockedDllList: BreakpadReserveAddress: 51838976 BreakpadReserveSize: 41943040 BuildID: 20140923175406 CrashTime: 1413514366 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1411755692 Notes: DriverVersionMismatch AdapterVendorID: 0x8086, AdapterDeviceID: 0x2772, AdapterSubsysID: 2a3b103c, AdapterDriverVersion: 6.14.10.4543 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers- OOMAllocationSize: 4294940672 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 884 StartupTime: 1413514331 SystemMemoryUsePercentage: 87 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 2558918656 TotalPhysicalMemory: 1063665664 TotalVirtualMemory: 2147352576 Vendor: Mozilla Version: 32.0.3 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{565E6FFE-B03A-4EE2-BE34-8ED5926B94C5}] SEQPACKET 9 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{565E6FFE-B03A-4EE2-BE34-8ED5926B94C5}] DATAGRAM 9 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{7D9000CE-A946-4D54-8A27-825632AF249E}] SEQPACKET 7 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{7D9000CE-A946-4D54-8A27-825632AF249E}] DATAGRAM 7 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{8B627A25-72E3-4476-8EE4-82AFF70D2F58}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{8B627A25-72E3-4476-8EE4-82AFF70D2F58}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{9C7AAB02-CE03-421B-8E41-C6937C97D140}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{9C7AAB02-CE03-421B-8E41-C6937C97D140}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{F2C061D5-F0DC-40C0-8C97-F1C06F969CCA}] SEQPACKET 14 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{F2C061D5-F0DC-40C0-8C97-F1C06F969CCA}] DATAGRAM 14 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{4B07B582-DDE0-4804-A4D3-124FE0443FFD}] SEQPACKET 8 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{4B07B582-DDE0-4804-A4D3-124FE0443FFD}] DATAGRAM 8 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{1D6CD08B-EEFA-44C2-B45B-3D5499420664}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{1D6CD08B-EEFA-44C2-B45B-3D5499420664}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{9F7349E7-0356-4558-935E-36924F3BE061}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{9F7349E7-0356-4558-935E-36924F3BE061}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{892900FC-9814-4488-99C0-81491C1EE93D}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{892900FC-9814-4488-99C0-81491C1EE93D}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{4D589907-2D53-4DBA-8511-D302D05BE3EB}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{4D589907-2D53-4DBA-8511-D302D05BE3EB}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{FECA2202-8AB9-4832-997F-0DA2317240A6}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{FECA2202-8AB9-4832-997F-0DA2317240A6}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll useragent_locale: en-US Crash ID: bp-57dd57b1-b5c6-4d0c-96d6-0d82e2141017

Krejt Përgjigjet (1)

guigs
guigs
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Hi the bug assocaited with the crash report has been fixed for version 35. https://bugzilla.mozilla.org/show_bug.cgi?id=1033066 Aurora is the current version of Firefox that you can use to avoid these crashes. My apologies for the inconvenience.