Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Configuration cannot be verified - is the username or password wrong?

  • 4 përgjigje
  • 7 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Paul McKeown

dyyhung
dyyhung
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I have been using Thunderbird with my hotmail account without any problem. I have not done anything new but today, the hotmail account could not sync and it kept asking me to enter the correct password. I did but it kept asking me again. So I removed the hotmail account from Thunderbird and then try to add it again. At the Mail Account Setup screen, I could not set it up and got this error message "Configuration could not be verified - is the username or password wrong?". I am 100% sure that the password is correct. I have chosen IMAP (remote folders) and have used all the recommended "Incoming" and "Outgoing" settings. My hotmail 2 stage verification is turned off. Can someone help me please?

I also have a live.hk account on Thunderbird and it continues to work without any problem.

I have been using Thunderbird with my hotmail account without any problem. I have not done anything new but today, the hotmail account could not sync and it kept asking me to enter the correct password. I did but it kept asking me again. So I removed the hotmail account from Thunderbird and then try to add it again. At the Mail Account Setup screen, I could not set it up and got this error message "Configuration could not be verified - is the username or password wrong?". I am 100% sure that the password is correct. I have chosen IMAP (remote folders) and have used all the recommended "Incoming" and "Outgoing" settings. My hotmail 2 stage verification is turned off. Can someone help me please? I also have a live.hk account on Thunderbird and it continues to work without any problem.

Zgjidhje e zgjedhur

See my closed issue. It was an MS issue, they borked a platform migration, causing grief to several thousand hotmail/outlook.com users who accessed their mail accounts via IMAP.

Lexojeni këtë përgjigje brenda kontekstit 👍 2

Krejt Përgjigjet (4)

user1121639
user1121639
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If you are 100% sure that your Hotmail/Outlook.com e-mail server settings are correct, then I suggest turning on Two-step verification, setup an App Password for Thunderbird, and test that.

dyyhung
dyyhung I zoti i pyetjes
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Very strange. Everything is fine today. I have not done a thing different. I have entered exactly the same password.

user1121639
user1121639
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That's Microsoft for you.

Paul McKeown
Paul McKeown
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Zgjidhja e Zgjedhur

See my closed issue. It was an MS issue, they borked a platform migration, causing grief to several thousand hotmail/outlook.com users who accessed their mail accounts via IMAP.