Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Why has the updated erased my entire history, bookmarks and tabs?

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga DanielJG

moif_aarhus
moif_aarhus
more options

Firefox updated iself a few days ago and I began to experience performance issues. Firefox suggested I refresh, and offered a big geen button to do this. I pressed the button and Firefox created a folder on my desk top titled Old Firefox Data. After that nothing happened. I could not restart Firefox. After three failed attempts to restart Firefox, I restarted my computer. Now Firefox works but I have no tabs, no book marks and no history. I have lost seven years accumulated links. I went to the Firefox help pages and initiated the solutions suggested only to find that the back up Firefox had left on my desk top contains no data. I can't see how to restore my links and history.

Firefox updated iself a few days ago and I began to experience performance issues. Firefox suggested I refresh, and offered a big geen button to do this. I pressed the button and Firefox created a folder on my desk top titled Old Firefox Data. After that nothing happened. I could not restart Firefox. After three failed attempts to restart Firefox, I restarted my computer. Now Firefox works but I have no tabs, no book marks and no history. I have lost seven years accumulated links. I went to the Firefox help pages and initiated the solutions suggested only to find that the back up Firefox had left on my desk top contains no data. I can't see how to restore my links and history.

Krejt Përgjigjet (1)

DanielJG
DanielJG
more options

Press Ctrl+Shift+B to open your Bookmarks. On the "Import and Backup" button do you have bookmark backups in the "Restore" sections? If so you can use these. You might also find these in "bookmarkbackups" in your profile folder .