Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Thunderbird crashes on startup @ js::gc::GCRuntime::compactPhase - even in Safe Mode and with a new profile

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 10 parje
  • Përgjigjja më e re nga Wayne Mery

-TheWolf-
-TheWolf-
more options

Since today, I cannot start Thunderbird. When I open it, the normal Thunderbird window will appear for a few seconds, then it crashes and the crash reporter window appears. The same happens when starting in Safe Mode (it usually crashes before I can even confirm I want to keep working in Safe Mode), and after creating a new profile (I created a new profile and told Thunderbird to use it by default). I have sent dozens of crash reports about this, including the following:

bp-9323df3c-a69f-4c27-823d-5f75f0180129 (in Safe Mode, new profile) bp-9ba57e50-7876-48f2-8b5f-f7d420180129 (without Safe Mode, old profile)

Thanks in advance for your help!

Since today, I cannot start Thunderbird. When I open it, the normal Thunderbird window will appear for a few seconds, then it crashes and the crash reporter window appears. The same happens when starting in Safe Mode (it usually crashes before I can even confirm I want to keep working in Safe Mode), and after creating a new profile (I created a new profile and told Thunderbird to use it by default). I have sent dozens of crash reports about this, including the following: bp-9323df3c-a69f-4c27-823d-5f75f0180129 (in Safe Mode, new profile) bp-9ba57e50-7876-48f2-8b5f-f7d420180129 (without Safe Mode, old profile) Thanks in advance for your help!

Ndryshuar nga Wayne Mery

Krejt Përgjigjet (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

-TheWolf- said

Since today, I cannot start Thunderbird. When I open it, the normal Thunderbird window will appear for a few seconds, then it crashes and the crash reporter window appears. The same happens when starting in Safe Mode (it usually crashes before I can even confirm I want to keep working in Safe Mode), and after creating a new profile (I created a new profile and told Thunderbird to use it by default). I have sent dozens of crash reports about this, including the following: bp-9323df3c-a69f-4c27-823d-5f75f0180129 (in Safe Mode, new profile) bp-9ba57e50-7876-48f2-8b5f-f7d420180129 (without Safe Mode, old profile) Thanks in advance for your help!

The only crashes I see with your email address are those you listed above.

Both same crash signature @ js::gc::GCRuntime::compactPhase. Only 9 crash reports, perhaps all yours.

Unfrotuantely I don't see any obvious cause

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

But I would definitely try - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode