Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox refresh

  • 5 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga FredMcD

nugentjp
nugentjp
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I refreshed my firefox (as recommened ). I have now lost all my passwords and "restore previous history" .. I have managed to log in to Firefox but can't retrieve my passwords other than re-registering with my various accounts. How can I get back to my previous version of Firefox which was what I used for years with no problems.

I refreshed my firefox (as recommened ). I have now lost all my passwords and "restore previous history" .. I have managed to log in to Firefox but can't retrieve my passwords other than re-registering with my various accounts. How can I get back to my previous version of Firefox which was what I used for years with no problems.

Krejt Përgjigjet (5)

FredMcD
FredMcD
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Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

nugentjp
nugentjp I zoti i pyetjes
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Hello and thanks for the response. As this is very complicated for a non tech-head like me. I'm gonna try a basic log-in to Firefox and try and retrieve/see if my passwords have been saved anywhere in the system. Last time I looked they were not there! I did try the links you sent but too complicated for me. I couldn't see a "old firefox" folder on desktop. I do regret now having refreshed Firefox. Again thanks for your help and time.

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

nugentjp
nugentjp I zoti i pyetjes
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Hi, I've tried that, it's good that, alas, I wouldn't know what to do with it. It is showing three profiles Default. Default-Release Default-Release-1 In the meanwhile my Firefox seems back to normal (with new layout) I now have ELEVEN firefox processes (showing in Taskmaster) However I have my bookmarks etc; back, so something worked somewhere! I am sorry if I have wasted your time.Thank you, it's been an interesting exercise in the Tech side workings.

FredMcD
FredMcD
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More than one process is normal for the current Firefox. http://www.ghacks.net/2016/07/22/multi-process-firefox/

Multi-process Firefox is codenamed "e10s". https://wiki.mozilla.org/Firefox/multiprocess