Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: smtp687.syd.oss-core.net Off-net-IP Detected.

  • 1 përgjigje
  • 0 e kanë hasur këtë problem
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  • Përgjigjja më e re nga sfhowes

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I can't send out any emails. I get this message, and I'm not a computer whiz. "Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: smtp687.syd.oss-core.net Off-net-IP Detected." I tether my mobile phone to my internet to send emails. My phone doesn't receive emails at all as it's not set up to receive emails.

Many thanks for this old girl!!

I can't send out any emails. I get this message, and I'm not a computer whiz. "Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: smtp687.syd.oss-core.net Off-net-IP Detected." I tether my mobile phone to my internet to send emails. My phone doesn't receive emails at all as it's not set up to receive emails. Many thanks for this old girl!!

Krejt Përgjigjet (1)

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The error appears to be saying that you are trying to send through a network (the cellphone provider's) that is not the same as the network of the mail provider. This might happen if the server settings in TB are non-secure, e.g. the smtp is on port 25 with Connection security = none.

Without knowing the details of this setup, you might consider adding your mail account to the phone so that sending and receiving are done on the same network (the cell provider's). Or, see if the issue is caused by non-secure settings imposed by the mail provider. If they don't offer secure access, I would get a secure account with one of the major providers such as gmail, outlook.com, gmx etc.

I frequently do email on a laptop with TB connected to my phone's wifi hotspot, with no issues, using secure accounts.