Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

cannot set up an existing email account in Mozilla Thunderbird

  • 2 përgjigje
  • 5 e kanë hasur këtë problem
  • 10 parje
  • Përgjigjja më e re nga chuankaichen

chuankaichen
chuankaichen
more options

I got a new laptop and wanted to set up Mozilla Thunderbird for an existing Gmail account. I tried several times, all failed, with a warning "unable to connect with server imap.gmail.com, may be userid and password are wrong". But I can logon to my Gmail account (with the same userid and password) on Firefox website and on my previous computer, so the id and password are correct). And I was able to set up another Gmail account on Thunderbird in this new laptop (so the version of Mozilla is not the culprit) with the same server settings (port for incoming and outgoing mails, authentication methods SL/TLS, O Auth2 etc). Will someone please help me?

I got a new laptop and wanted to set up Mozilla Thunderbird for an existing Gmail account. I tried several times, all failed, with a warning "unable to connect with server imap.gmail.com, may be userid and password are wrong". But I can logon to my Gmail account (with the same userid and password) on Firefox website and on my previous computer, so the id and password are correct). And I was able to set up another Gmail account on Thunderbird in this new laptop (so the version of Mozilla is not the culprit) with the same server settings (port for incoming and outgoing mails, authentication methods SL/TLS, O Auth2 etc). Will someone please help me?

Krejt Përgjigjet (2)

david
david
  • Top 10 Contributor
more options

Do not enter password when setting up a Gmail account. Instead, after entering other information, Google will prompt for id and password and then allow the account in Thunderbird.

chuankaichen
chuankaichen I zoti i pyetjes
more options

Thank you for your suggestion David. But it does not solve my problem. I still cannot install this particular Gmail account on Thunderbird in my new laptop running Windows 11 Professional. The error message is “Unable to log in at server, probably wrong configuration, user name or password “. However, I can install this Gmail account with Windows Mail system, so nothing wrong with my user Id/password. And i can install my other Gmail account in Thunderbird, so nothing wrong with the version of Thunderbird i use either. As for the configuration, I let Thunderbird set up the incoming and outgoing servers automatically (/TLS,, OAuth2). I do not know what to do next.