Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

i didin't realize my User Name would be seen. 1st step = "Click Menu button to open menu panel."

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i couldn't find the "Menu button" which i was supposed to click, to begin changing the name everyone would see. ( i have ALWAYS loved Mozilla - the Firefox graphic - instead of corporate U.S.!) But, tonight has taken OVER AN HOUR to just fill everything out, so my supportive Review of a kind Dentist could be POSTED!!

PLEASE HELP. Honest to the Almighty - i couldn't sleep last night. Am now exhausted.

i couldn't find the "Menu button" which i was supposed to click, to begin changing the name everyone would see. ( i have ALWAYS loved Mozilla - the Firefox graphic - instead of corporate U.S.!) But, tonight has taken OVER AN HOUR to just fill everything out, so my supportive Review of a kind Dentist could be POSTED!! PLEASE HELP. Honest to the Almighty - i couldn't sleep last night. Am now exhausted.

Krejt Përgjigjet (1)

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i gotta go to sleep now. this has been especially hard - cause of having to work last night. Am 79 - it was a VITAL volunteer effort. HOPEFULLY, there will be some way i can learn, at least 8 hours from now, HOW TO FIND the "Menu Button," so the Menu Panel can be opened. God Willing, the several next steps will go quickly. It was not clear that the words - Interfaith Peace Coalition - (created to finally successfully have a "passkey" - which took about 25 minutes  : ( were going to be seen. That's why i've been trying to find the "Menu Button", to make another 'Pass Key' or password or WHAT EVER that last step was.

After i asked "Where is the Menu Button", an answer quickly appeared : "Found 3 results for 'where is the menu button' for 'Mozilla Account.' BUT NO RESULTS APPEARED. Clicking on the words "View All," that was bolded, in blue did not get any response. i've tried to send you the photos of this latest escapade - but aint gonna try anymore. (i wasn't successful in doing that.) sigh. i USED to LOVE the beautiful graphic of the firefox. Now - am very, very confounded.

E dobishme?

Bëni një pyetje

Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse nuk keni ende një llogari.