Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

What is the exact problem as to why my new account cannot be activated via the email with the link to click to activate my new account?

  • 2 përgjigje
  • 3 e kanë hasur këtë problem
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  • Përgjigjja më e re nga James

Cissie01
Cissie01
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I just newly "Registered" my account. I got an email from Notifications@support.mozilla.com giving me this link to activate my account: https://support.mozilla.com/en-US/users/activate/21faae325135a....... I clicked on the link, got directed to Mozilla'a site, and got this message: "Something is wrong. We cannot activate your account. Please make sure that you have clicked the correct link in your email or typed in the correct address." Did I give the wrong email address? My other email address I use to sign into Yahoo! Mail is: smokefeather12001 at yahoo dot com. What do I need to do to get my account here activated?

I just newly "Registered" my account. I got an email from Notifications@support.mozilla.com giving me this link to activate my account: https://support.mozilla.com/en-US/users/activate/21faae325135a....... I clicked on the link, got directed to Mozilla'a site, and got this message: "Something is wrong. We cannot activate your account. Please make sure that you have clicked the correct link in your email or typed in the correct address." Did I give the wrong email address? My other email address I use to sign into Yahoo! Mail is: smokefeather12001 at yahoo dot com. What do I need to do to get my account here activated?

Ndryshuar nga James

Krejt Përgjigjet (2)

Cissie01
Cissie01 I zoti i pyetjes
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My original security image "is" the cat shown on this page. What else do I need to do to get my account activated? It may be possible that when I first got Mozilla Firefox installed/downloaded on my desktop computer, I used the email: smokefeather12001 at yahoo dot com. Do I need to go into my Mozilla profile and edit the current email address that I gave when I first tried to register earlier today (6-5-2011)? I don't know where to find the cat image again. Can someone please help me?

Ndryshuar nga James

James
James
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If your account is the Cissie01 account you are posting with then it appears to be activated and working fine.

If you need help with a account here then post in https://support.mozilla.com/en-US/forums/contributors where the admins will likely see it better as the Questions section is a active section for Firefox support.