We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Keep getting pop ups at the bottom of the page. How do I get rid of them?

  • 1 përgjigje
  • 5 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga philipp

more options

I started getting these pop ups at the bottom of my screen. When the mouse scrolls over them it says they're from betterbrowser.net/review#ata. I've tried reinstalling firefox and ran security scans and nothing gets rid of them. Also when I click on the page I'm on it opens a new window with an advertisement.

I started getting these pop ups at the bottom of my screen. When the mouse scrolls over them it says they're from betterbrowser.net/review#ata. I've tried reinstalling firefox and ran security scans and nothing gets rid of them. Also when I click on the page I'm on it opens a new window with an advertisement.

Zgjidhje e zgjedhur

hello jmartin6240, you may have malicious addons present. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (1)

more options

Zgjidhja e Zgjedhur

hello jmartin6240, you may have malicious addons present. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware