We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Овај сајт ће имати ограничену функционалност док га будемо ажурирали у циљу побољшања вашег искуства. Ако неки чланак не реши ваш проблем и желите да поставите питање, на располагању ће вам бити наше заједнице подршке @FirefoxSupport на Twitter-у и /r/firefox на Reddit-у.

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Concerning reverting Thunderbird back to a previous version

  • 1 одговор
  • 1 има овај проблем
  • 8 прегледа
  • Последњи одговор послао Wayne Mery

more options

Hello,

I received an update for Thunderbird today and something must have gone wrong. After this update was completed I was asked to restart the computer. After doing so and I got back into Winndows and the Program Icon for Thunderbird changed to an Install Program Icon. Before it was the normal Thunderbird Shortcut Icon. When I click on this Icon a "Setup" Message box appears with:

"Your Computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to restart now?"

When I clicked on "YES" the computer restarted and went into Windows and this same "Install Program Icon" is still there. I can't get into Thunderbird now as it seems Thunderbird is in a sort of limbo because it can't update itself!

So I was wondering if there is a way to revert Thunderbird back to it's previous version without uninstalling it so I can gain access again?

I have my Thunderbird Profile located on another partition and it can be a real pain getting everything linked up again!

Thanks for your time and help!

Sincerely,

John Eline

Hello, I received an update for Thunderbird today and something must have gone wrong. After this update was completed I was asked to restart the computer. After doing so and I got back into Winndows and the Program Icon for Thunderbird changed to an Install Program Icon. Before it was the normal Thunderbird Shortcut Icon. When I click on this Icon a "Setup" Message box appears with: "Your Computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to restart now?" When I clicked on "YES" the computer restarted and went into Windows and this same "Install Program Icon" is still there. I can't get into Thunderbird now as it seems Thunderbird is in a sort of limbo because it can't update itself! So I was wondering if there is a way to revert Thunderbird back to it's previous version without uninstalling it so I can gain access again? I have my Thunderbird Profile located on another partition and it can be a real pain getting everything linked up again! Thanks for your time and help! Sincerely, John Eline

Сви одговори (1)

more options

Simpler to just uninstall / delete the existing program directory and reinstall using a download from https://www.thunderbird.net/en-US/

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile dis describes how to backup your profile first