Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Can't watch youtube videos

  • 4 svar
  • 23 har detta problem
  • 1 visning
  • Senaste svar av Ushasi

more options

When i try to watch a video in youtube it says "An error has occurred. Please try again later". This is happening only in youtube. On Chrome i can watch youtube videos. I have adobe flash player and firefox updated. By the way i just changed my OS from windows 7 32-bit to 64-bit. On 32-bit i didnt have this problem.

When i try to watch a video in youtube it says "An error has occurred. Please try again later". This is happening only in youtube. On Chrome i can watch youtube videos. I have adobe flash player and firefox updated. By the way i just changed my OS from windows 7 32-bit to 64-bit. On 32-bit i didnt have this problem.

Vald lösning

Thank you for the answers guys, but i just installed windows updates and everything is ok.

Läs svaret i sitt sammanhang 👍 0

Alla svar (4)

more options

Hello, Please see this article for Troubleshooting your Flash problem. Flash Plugin - Keep it up to date and troubleshoot problems

Let us know if this problem also occurs after doing the process mentioned in above article

more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

Vald lösning

Thank you for the answers guys, but i just installed windows updates and everything is ok.

more options

I am having the same problem too. Firefox and Flash player are updated, I cleared cache. I don't have real player installed. Even two days before everything was ok. It started happening suddenly. Please help. Thanks.