Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Why does my Thunderbird, right in the middle of my typing an email, suddenly freeze up, with little blue circle rotating? I must then wait for it to normalize

  • 6 svar
  • 6 har detta problem
  • 1 visning
  • Senaste svar av NMHBA_Mel

sunsplash
sunsplash
more options

I am typing an email in Thunderbird, when suddenly it freezes up. Then the little blue circle (buffering?) rotates and It stays frozen for a few minutes, sometimes as long as over five minutes. Then it returns to normal. I usually have pressed my "escape" key or "stop" button on my keyboard. But I have to wait for it to normalize. WHY IS IT DOING THIS? This just started about two weeks ago.

Thanks for your input. Would like to solve this, as it slows down my email activity.

I am typing an email in Thunderbird, when suddenly it freezes up. Then the little blue circle (buffering?) rotates and It stays frozen for a few minutes, sometimes as long as over five minutes. Then it returns to normal. I usually have pressed my "escape" key or "stop" button on my keyboard. But I have to wait for it to normalize. WHY IS IT DOING THIS? This just started about two weeks ago. Thanks for your input. Would like to solve this, as it slows down my email activity.

Vald lösning

andythebeagle,

I'll send you some doggie treats. Actually, maybe a week after I posted my question, it started working normally again. It seemed that after a few routine (automatic) updates to Thunderbird happened, the problem was corrected.

But don't worry, just keep wagging your tail and sniffing around. But don't howl too loudly. The neighbors don't like that. I'm patting you on the head. You're a Good Boy!!

Läs svaret i sitt sammanhang 👍 1

Alla svar (6)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

What anti virus are you using? Wen you use Alt+Ctrl+Delete to open the task manager, what is the performance tab telling you with regard to CPU usage and memory?

Go to the processes tab.locate Thunderbird in the list. What is the size of the working set?

Click on the CPU heading this might be once or twice to get the processes using the most CPU resources to pop to the top. Is Thunderbird the top user? or is there another process grabbing CPU cycles? are there two processes both fighting for top spot? if so what are they?

andythebeagle
andythebeagle
more options

I've been having the same issue and have chased this around since going to win 10. Anti virus is not the cause that I can see. It just stops working when typing an email. My work around it, type in MS Word, then copy and paste into an email. Not a good thing. Then today, loading images has become sluggish and slow. Again the "unresponsive" notation.

sunsplash
sunsplash Frågans ägare
more options

Vald lösning

andythebeagle,

I'll send you some doggie treats. Actually, maybe a week after I posted my question, it started working normally again. It seemed that after a few routine (automatic) updates to Thunderbird happened, the problem was corrected.

But don't worry, just keep wagging your tail and sniffing around. But don't howl too loudly. The neighbors don't like that. I'm patting you on the head. You're a Good Boy!!

andythebeagle
andythebeagle
more options

Oh, I needed that...

andythebeagle
andythebeagle
more options

Thanx so much for understanding. I'm a happy beagle. I've learned more about TB than I ever wanted to know.

NMHBA_Mel
NMHBA_Mel
more options

I have this problem too. Process Manager tab shows Thunderbird using 50% of CPU: Firefox using 42%. Still locks up even with Firefox closed.

Using IOLO for antivirus