Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I signed up for a one-off donation to Mozilla but it is being taken out of my account every month. How can I stop this?

  • 1 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av philipp

John Elliott
John Elliott
more options

I made a £3 one-off donation to the Mozilla Foundation on November 13 but according to my PayPal account £3 payments to Mozilla Foundation have also been made on Nov 29 and Dec 28. PayPal says there is no regular payment agreement so they cannot cancel the payment. How do I stop it?

I made a £3 one-off donation to the Mozilla Foundation on November 13 but according to my PayPal account £3 payments to Mozilla Foundation have also been made on Nov 29 and Dec 28. PayPal says there is no regular payment agreement so they cannot cancel the payment. How do I stop it?

Vald lösning

hi, as this is a users helping users forum we won't be able to help you with stopping these payments here. instead please refer to: https://donate.mozilla.org/en-us/faq

thank you for your understanding!

Läs svaret i sitt sammanhang 👍 0

Alla svar (1)

philipp
philipp
  • Moderator
more options

Vald lösning

hi, as this is a users helping users forum we won't be able to help you with stopping these payments here. instead please refer to: https://donate.mozilla.org/en-us/faq

thank you for your understanding!