Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Error message when fetching emails.

vernonportner
vernonportner
more options

Verizon has moved emails to AOL. I use Thunderbird to manage multiple accounts from Verizon. I have migrated these accounts to AOL without issue, I have also made changes to incoming and outgoing servers in Thunderbird. When I attempt to get any new emails the following error pops up:

An error occurred with the POP3 mail server. Mail server imap.aol.com responded:

What can I do to correct this issue?

Verizon has moved emails to AOL. I use Thunderbird to manage multiple accounts from Verizon. I have migrated these accounts to AOL without issue, I have also made changes to incoming and outgoing servers in Thunderbird. When I attempt to get any new emails the following error pops up: An error occurred with the POP3 mail server. Mail server imap.aol.com responded: What can I do to correct this issue?

Vald lösning

User Name: full verizon email address Server Name: pop.aol.com Port: 995 Connection Security: SSL/TLS Authentication Method: Normal Password

this would be worth trying because you cannot use imap server settings on a pop mail account.

But according to the verizon/aol website info, it really should work with all the old server settings, but editing the stored password to the new one which you use to access webmail.

Läs svaret i sitt sammanhang 👍 0

Alla svar (4)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

The error message is very clear. You have a pop mail account but have edited the server settings using the wrong details. You have used IMAP server settings on a pop mail account.

As far as the verizon website is concerned you do not need to update any server settings. It was simply a case of updating the password.

https://help.aol.com/articles/verizon-move-to-aol-mail-faq https://help.aol.com/articles/verizon-move-to-aol-mail-updating-your-third-party-email-program-or-mobile-device-with-your-new-account-information-pop3

vernonportner
vernonportner Frågans ägare
more options

I have had those pages up on my browser. (Two copies now) I could not find any constructive help from those. I followed the directions given to me to change the settings, including port numbers which was imap.aol.com. Would changing the account settings from imap.aol.com to POP.AOL.com resolve the issue?

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Vald lösning

User Name: full verizon email address Server Name: pop.aol.com Port: 995 Connection Security: SSL/TLS Authentication Method: Normal Password

this would be worth trying because you cannot use imap server settings on a pop mail account.

But according to the verizon/aol website info, it really should work with all the old server settings, but editing the stored password to the new one which you use to access webmail.

vernonportner
vernonportner Frågans ägare
more options

Thanks.

I did restore settings back to pop.verizon.net and things seem to be working. I guess I was doing too much,