Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

why doesn't firefox show Captcha images - just a blank white space

  • 1 svar
  • 57 har detta problem
  • 12 visningar
  • Senaste svar av cor-el

more options

When I am presented with a "Captcha" image window, it is always blank. Nothing Ihave tried will allow the image to appear. This has been the case since FF went to ver. 3.5, prior to that it did work. Other similar kinds of screening devices do work, such as the numerical one used to access this forum; it is only the Captcha images that do not display. The Captcha images do appear when I use IE, so it is a FF specific problem.

When I am presented with a "Captcha" image window, it is always blank. Nothing Ihave tried will allow the image to appear. This has been the case since FF went to ver. 3.5, prior to that it did work. Other similar kinds of screening devices do work, such as the numerical one used to access this forum; it is only the Captcha images that do not display. The Captcha images do appear when I use IE, so it is a FF specific problem.

Alla svar (1)

more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

You can also try "Reset all user preferences to Firefox defaults" on the Safe mode start window.

Ändrad av cor-el