This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I did a reset and lost my addon that removed my navigation bar. I searched for a new addon but am unable to open it with adobe. I play games with small monitor.

  • 1 jibu
  • 2 wana tatizo hili
  • 1 view
  • Last reply by cor-el

more options

Application Basics


Name: Firefox Version: 29.0.1 User Agent: Mozilla/5.0 (Windows NT 6.1; rv:29.0) Gecko/20100101 Firefox/29.0

Crash Reports for the Last 3 Days


All Crash Reports (including 1 pending crash in the given time range)

Extensions


Name: Skype Click to Call Version: 7.2.15747.10003 Enabled: false ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

Important Modified Preferences


browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.places.smartBookmarksVersion: 6 browser.sessionstore.upgradeBackup.latestBuildID: 20140506152807 browser.startup.homepage: https://apps.facebook.com/wordswithfriends/?fb_source=bookmark_favorites&ref=bookmarks&count=0&fb_bmpos=11_0 browser.startup.homepage_override.buildID: 20140506152807 browser.startup.homepage_override.mstone: 29.0.1 dom.mozApps.used: true extensions.lastAppVersion: 29.0.1 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1400103508 places.history.expiration.transient_current_max_pages: 26527 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 0 storage.vacuum.last.places.sqlite: 1399946767

Graphics


Adapter Description: Intel(R) Graphics Media Accelerator 3150 Adapter Drivers: igdumdx32 Adapter RAM: Unknown Device ID: 0xa011 Direct2D Enabled: Blocked for your graphics driver version. DirectWrite Enabled: false (6.2.9200.16571) Driver Date: 4-19-2010 Driver Version: 8.14.10.2117 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) Graphics Media Accelerator 3150 Direct3D9Ex vs_0_0 ps_2_0) windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.3 Version in use: 4.10.3

NSS Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC

NSSSMIME Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC

NSSSSL Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC

NSSUTIL Expected minimum version: 3.16 Version in use: 3.16

Application Basics ------------------ Name: Firefox Version: 29.0.1 User Agent: Mozilla/5.0 (Windows NT 6.1; rv:29.0) Gecko/20100101 Firefox/29.0 Crash Reports for the Last 3 Days --------------------------------- All Crash Reports (including 1 pending crash in the given time range) Extensions ---------- Name: Skype Click to Call Version: 7.2.15747.10003 Enabled: false ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} Important Modified Preferences ------------------------------ browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.places.smartBookmarksVersion: 6 browser.sessionstore.upgradeBackup.latestBuildID: 20140506152807 browser.startup.homepage: https://apps.facebook.com/wordswithfriends/?fb_source=bookmark_favorites&ref=bookmarks&count=0&fb_bmpos=11_0 browser.startup.homepage_override.buildID: 20140506152807 browser.startup.homepage_override.mstone: 29.0.1 dom.mozApps.used: true extensions.lastAppVersion: 29.0.1 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1400103508 places.history.expiration.transient_current_max_pages: 26527 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 0 storage.vacuum.last.places.sqlite: 1399946767 Graphics -------- Adapter Description: Intel(R) Graphics Media Accelerator 3150 Adapter Drivers: igdumdx32 Adapter RAM: Unknown Device ID: 0xa011 Direct2D Enabled: Blocked for your graphics driver version. DirectWrite Enabled: false (6.2.9200.16571) Driver Date: 4-19-2010 Driver Version: 8.14.10.2117 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) Graphics Media Accelerator 3150 Direct3D9Ex vs_0_0 ps_2_0) windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.3 Version in use: 4.10.3 NSS Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC NSSSMIME Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC NSSSSL Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC NSSUTIL Expected minimum version: 3.16 Version in use: 3.16

All Replies (1)

more options