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Why can't a computer with "Window 7 Starter" download an update for Mozilla Firefox?

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  • Last reply by CoryMH

Les-Delaney
Les-Delaney
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When Mozilla Firefox on my Asus Eee PC with Windows 7 Starter wants to update to Firefox 38.1.1 and I allow it to go ahead a windows opens as a Software update and has a blank window with two active buttons 'Finish' and Cancel' and then just sits there doing nothing for hours. Has support for Windows 7 Starter? if so how do I get an update on my operating programme?????

When Mozilla Firefox on my Asus Eee PC with Windows 7 Starter wants to update to Firefox 38.1.1 and I allow it to go ahead a windows opens as a Software update and has a blank window with two active buttons 'Finish' and Cancel' and then just sits there doing nothing for hours. Has support for Windows 7 Starter? if so how do I get an update on my operating programme?????

All Replies (1)

CoryMH
CoryMH
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Hello,

Did you mean Firefox version 33.1.1 (current stable release)? Currently there is no version 38.1.1.

Try downloading a new copy of Firefox at:

Some pop ups are advertisements that are misleading you into downloading a malicious copy of the installer. If this pop up only appears when browsing certain sites, consider using an adblocker such as Adblock Plus. You can always update your Firefox by going to:

  • Help (or New Fx Menu > Help-29) > About Firefox