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A new account will not connect "the current operation did not succeed". How do I fix this?

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  • Last reply by christ1

Klub
Klub
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I am trying to add an account that is currently being used on GoDaddy's email server. I have added other email from this sever before but for some reason, I am unable to connect the account. I manually configured the account to import as an IMAP account. I specified the incoming server port as 145 and the outgoing server port as 465. The account shows up but none of the emails show up and I have consistently received the error message reading "the current operation did not succeed..." but I cannot read the read of the error message. Below is what is in the Error Console. Please help.

Timestamp: 10/22/15, 9:14:54 AM Error: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgFolder.getStringProperty]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://messenger/content/folderPane.js :: getSmartFolderName :: line 2790" data: no] Source File: chrome://messenger/content/folderPane.js Line: 2792

I am trying to add an account that is currently being used on GoDaddy's email server. I have added other email from this sever before but for some reason, I am unable to connect the account. I manually configured the account to import as an IMAP account. I specified the incoming server port as 145 and the outgoing server port as 465. The account shows up but none of the emails show up and I have consistently received the error message reading "the current operation did not succeed..." but I cannot read the read of the error message. Below is what is in the Error Console. Please help. Timestamp: 10/22/15, 9:14:54 AM Error: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgFolder.getStringProperty]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://messenger/content/folderPane.js :: getSmartFolderName :: line 2790" data: no] Source File: chrome://messenger/content/folderPane.js Line: 2792

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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I specified the incoming server port as 145

The default IMAP port without encryption is 143. IMAP with SSL/TLS uses port 993.

Klub
Klub Mwenye swali
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I redid the account with the server port as 143 and I am still having the same issue. The emails will not load.

christ1
christ1
  • Top 25 Contributor
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Check with your email provider about the correct server settings. Please post that information here.