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have no idea what has happened

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  • Last reply by FredMcD

christine154
christine154
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turned my pc on tried to open firefox browser would only give me the option to reset /create a new or old profile ( i have no idea why ) anyway long story short i want my bookmarks back and i cant install then i followed the instruction and it dosent work i so mad

turned my pc on tried to open firefox browser would only give me the option to reset /create a new or old profile ( i have no idea why ) anyway long story short i want my bookmarks back and i cant install then i followed the instruction and it dosent work i so mad

All Replies (1)

FredMcD
FredMcD
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Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles