This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ever since last windows 10 update my thunderbird crashes every 5 minutes or less please help

  • 1 jibu
  • 1 ana tatizo hili
  • 4 views
  • Last reply by Toad-Hall

more options

Hi.My windows 10 went through an update a few days ago and it took three hours! Afterwards whenever I open Thunderbird it crashes within a few minutes. I have generated at least 30 crash reports. I also noticed that when I want to cut and paste or copy and paste from within an email, I can copy or cut but cannot paste. Please help!!

Hi.My windows 10 went through an update a few days ago and it took three hours! Afterwards whenever I open Thunderbird it crashes within a few minutes. I have generated at least 30 crash reports. I also noticed that when I want to cut and paste or copy and paste from within an email, I can copy or cut but cannot paste. Please help!!

All Replies (1)

more options

https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb

In Thunderbird

  • Help > Troubleshooting Information.
  • Do Not select checkbox to include account names.
  • click on 'Copy text to clipboard' button
  • In this forum question, right click in a 'Post a Reply' text box and select 'Paste'