This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

thunderbird crashes constantly

  • 2 majibu
  • 1 ana tatizo hili
  • 8 views
  • Last reply by Wayne Mery

more options

Today Thunderbird has crashed on numerous occasions. it restarts and stays live for a while then crashes again. My updates are automatic and up to date. What should I do?

Today Thunderbird has crashed on numerous occasions. it restarts and stays live for a while then crashes again. My updates are automatic and up to date. What should I do?

Chosen solution

Ivan, what are your crash IDs?

See Help > troubleshooting, and scroll down.

Read this answer in context 👍 0

All Replies (2)

more options

Post the last few crash IDs in Help/Troubleshooting, Crash Reports. An ID begins with bp-...

In the meantime, try running TB in safe mode (hold Shift when launching), or run Windows in safe mode.

more options

Suluhisho teule

Ivan, what are your crash IDs?

See Help > troubleshooting, and scroll down.