This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I use to love FF

  • 11 majibu
  • 1 ana tatizo hili
  • 3 views
  • Last reply by ffuser2021

more options

The last bunch of updates FF has only gotten worse. There are so many websites I use to be able to access and now they only function partially or lad weirdly that I am being forced to another browser. So sad. Why do they mess with something that worked?

The last bunch of updates FF has only gotten worse. There are so many websites I use to be able to access and now they only function partially or lad weirdly that I am being forced to another browser. So sad. Why do they mess with something that worked?

All Replies (11)

more options

Example of the issue(s) please.

more options

I will provide when I hit the next one.

more options

We will be waiting.  ;-)

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

I clean out the cache and cookies all the time. I have used FF for many many years, I am not technically savvy and I should not have to do stuff I am not familiar with is my point. I am scared I will ruin something. I will look at your links the next time I run into a problem. Sometimes it is something I am logged into that is of a personal nature like medical so I will when it is just a plain website. Thanks for you input

more options

no I did not as there are no new addons just the crappy ff updates. what I have to do then I will just change browsers

more options

jonzn4SUSE said

Example of the issue(s) please.

https://www.avianca.com/us/en/descubre-y-compra/promociones/?cuid=b014382ee13a7e93cb6037a8d7a52b98 I get arrows aerogarden.com no chat available as there is no "?" they refer to to get it both these work ok in chrome open to suggestions, thanks

more options

https://www.avianca.com/us/en/descubre-y-compra/promociones/?cuid=b014382ee13a7e93cb6037a8d7a52b98 I get arrows aerogarden.com no chat available as there is no "?" they refer to to get it both these work ok in chrome open to suggestions, thanks

more options

they load with arrows or jumbled type. I can't access chats. I have to go to an another browser and I am not savvy with this stuff and very hesitant to change anything and I do not think I should. FF was great for years but the last few updates some websites are fine and others not. This stuff overwhelms me

more options

why is it so complicated just to send a reply. I figured out how to attache a screen shot from another site to give you an idea

more options

can't you see from this that it does not load correctly?