This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Never got a synq key during setup

  • 1 jibu
  • 2 wana tatizo hili
  • 1 view
  • Last reply by ideato

more options

When setting up sync, I filled in the info then it just said I could go back to surfing Firefox and never gave me a key or said I needed one. I want to sync a device but I have no key and can't even get back to that page.

What went wrong and how do I get my key?

When setting up sync, I filled in the info then it just said I could go back to surfing Firefox and never gave me a key or said I needed one. I want to sync a device but I have no key and can't even get back to that page. What went wrong and how do I get my key?

All Replies (1)

more options

See if the info helps:

How do I set up Firefox Sync?

How do I add a device to Firefox Sync?

How do I manage my Firefox Sync account?


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.