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I just downloaded the latest version of Java and now Mozilla Firefox will not launch.

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  • Last reply by GregTurner

GregTurner
GregTurner
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When I right click on the desktop icon, and go to find target and click on the Mozilla icon again, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible. The only thing I remember when I loaded Java was that it asked if I wanted the Ask.com toolbar. I think I said no because I have too many tool bars already. I did a search for "profiles.ini.file" and "profile_folder_-_firefox" and Windows XP returned that no file found by either name.

When I right click on the desktop icon, and go to find target and click on the Mozilla icon again, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible. The only thing I remember when I loaded Java was that it asked if I wanted the Ask.com toolbar. I think I said no because I have too many tool bars already. I did a search for "profiles.ini.file" and "profile_folder_-_firefox" and Windows XP returned that no file found by either name.

All Replies (2)

cor-el
cor-el
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  • Top 10 Contributor
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Try to delete the profiles.ini file to force Firefox to create a new default profile.

See also:

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

GregTurner
GregTurner Mwenye swali
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Like I said, I did a search for the two file names stated in my first post. They don't seem to exist. I also ran %APPDATA%\Mozilla\Firefox and it came up with no file found. So no joy yet