This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Page automatically loads to bottom of page

  • 4 majibu
  • 4 wana tatizo hili
  • 2 views
  • Last reply by Shawn

more options

Whenever I open a page via new tab or new window it automatically goes to the bottom of the page. It should open to the top of page.

How do I correct this so I do not always have to scroll up to the top.

Whenever I open a page via new tab or new window it automatically goes to the bottom of the page. It should open to the top of page. How do I correct this so I do not always have to scroll up to the top.

All Replies (4)

more options

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

Thank you. I followed the directions in the link you posted.

It appears the Nortons Toolbar and Vulnerability add-ons are causing the problem.


Now to figure out how to get them corrected so it does not happen

more options

ok, in this case first please make sure that they are fully updated by running symantec liveupdate or otherwise contact norton's support since they might have more insight into what might be causing it, can give you more detailed guidance & are the only ones who can provide a fix for those extensions.

more options

Thank you