This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Crystalstark.co.za has an email reply facility which Mozilla fails to use, but Internet explore will use to initiate Outlook express. Please help.

  • 2 majibu
  • 1 ana tatizo hili
  • 6 views
  • Last reply by cor-el

JohanStark
JohanStark
more options

The site has a Hyperlink to enable an e-mail reply. When opening the site in IE, the hyperlink is recognised, but Firefox does not recognise the hyperlink. Neither does Chrome!!

The site has a Hyperlink to enable an e-mail reply. When opening the site in IE, the hyperlink is recognised, but Firefox does not recognise the hyperlink. Neither does Chrome!!

Chosen solution

Yep, that happens a lot when the webpages are built using Microsoft Office coding, which used coding particular to early versions of Internet Explorer.

Read this answer in context 👍 0

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Suluhisho teule

Yep, that happens a lot when the webpages are built using Microsoft Office coding, which used coding particular to early versions of Internet Explorer.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That web page is a MS Office document that still has some VML code that only works in IE and not in other browsers.

You can inspect the page code here:

  • Firefox > Web Developer > Page Source
  • Tools > Web Developer > Page Source (Ctrl+U)
  • right-click on a web page to open the context menu and select View Page Source