We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 6 views
  • Last reply by michael47362

michael47362
michael47362
more options

I was trying out a full version of Avast Internet Security and at the end of the trial time, it began unloading the full version of the software. While it was in the process, it came to a point in which it asked to reboot the computer. I clicked yes. At this time, Firefox was in mid bootup and Firefox Browser has crashed every time since this event.

I have deleted Firefox several times and reloaded it and it still crashes. I did a virus scan and found not problems.

I was trying out a full version of Avast Internet Security and at the end of the trial time, it began unloading the full version of the software. While it was in the process, it came to a point in which it asked to reboot the computer. I clicked yes. At this time, Firefox was in mid bootup and Firefox Browser has crashed every time since this event. I have deleted Firefox several times and reloaded it and it still crashes. I did a virus scan and found not problems.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

https://crash-stats.mozilla.com/report/index/cb1d35e8-b0d1-4796-96a4-466322141119

Signature fillInCell

Read this answer in context 👍 0

All Replies (3)

user633449
user633449
more options

Avast has been causing some major issues with Firefox recently, deleting user's Firefox add-ons, causing crashes, bugs, etc. I'd suggest you remove it and then use something better (and free) such as Microsoft Security Essentials.

FredMcD
FredMcD
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

https://crash-stats.mozilla.com/report/index/cb1d35e8-b0d1-4796-96a4-466322141119

Signature fillInCell

michael47362
michael47362 கேள்வியின் உரிமையாளர்
more options

I ended up removing Avast completely and I installed AVG, did a full scan, removed a couple of adware objects and reinstalled Firefox. All is well now! Thanks for the help!