Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Updates not installing, no error message

  • 1 பதிலளி
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 5 views
  • Last reply by FredMcD

Every time I open Firefox I get prompted to install updates. They obviously are not installing but I also not getting an error message. I just get prompted again every time. I see "updates are downloading", but it still doesn't happen. I have restarted the computer multiple times. What can I do?

Every time I open Firefox I get prompted to install updates. They obviously are not installing but I also not getting an error message. I just get prompted again every time. I see "updates are downloading", but it still doesn't happen. I have restarted the computer multiple times. What can I do?

All Replies (1)

If you have trouble with the upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/