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Hotmail Duplicate Messages in sent folder

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  • 1 இந்த பிரச்சனை உள்ளது
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  • Last reply by Stans

I use thunderbird (windows 10) as a client for 2 gmail and 2 hotmail accounts the problem I have is that all emails sent from the 2 hotmail accounts using thunderbird are duplicated (also on server outlook.com) to their respective sent folders and are identical apart from size which for the smaller emails is a difference of exactly 1.3kb so unable to delete with any duplicate email utility, when sent from hotmail/outlook.com on the web they are not duplicated, I guess it must have something to do with hotmail settings but not sure which, have experimented in the past without luck, am also concerned about manually deleting the duplicates as some are important without understanding what I am doing so any help would be appreciated.

I use thunderbird (windows 10) as a client for 2 gmail and 2 hotmail accounts the problem I have is that all emails sent from the 2 hotmail accounts using thunderbird are duplicated (also on server outlook.com) to their respective sent folders and are identical apart from size which for the smaller emails is a difference of exactly 1.3kb so unable to delete with any duplicate email utility, when sent from hotmail/outlook.com on the web they are not duplicated, I guess it must have something to do with hotmail settings but not sure which, have experimented in the past without luck, am also concerned about manually deleting the duplicates as some are important without understanding what I am doing so any help would be appreciated.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Go to Account Settings > Copies & Folders and disable the option to save sent messages. This is not required for Gmail and Outlook accounts because Gmail and Outlook outgoing servers automatically save the messages they send in the Sent folder of the respective accounts.

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தீர்வு தேர்ந்தெடுக்கப்பட்டது

Go to Account Settings > Copies & Folders and disable the option to save sent messages. This is not required for Gmail and Outlook accounts because Gmail and Outlook outgoing servers automatically save the messages they send in the Sent folder of the respective accounts.