This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Reply to email is returning to different address than original sender

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by sfhowes

I sent an email to a vendor help desk. The auto reply came back to my wife's email account not to mine. I resent the message and watched it do it again. I have checked the account settings for my account and looked at "Manage Identities" and they are all properly checked. Also I do not see any "Reply To Address" option in my Account settings.

I sent an email to a vendor help desk. The auto reply came back to my wife's email account not to mine. I resent the message and watched it do it again. I have checked the account settings for my account and looked at "Manage Identities" and they are all properly checked. Also I do not see any "Reply To Address" option in my Account settings.

All Replies (2)

the 'reply to' option is at tools>account settings. click account name in left side bar and right pane shows it. to be safe, check your email settings and SMTP settings just ensure her email id is nowhere in your application. You might also review the email headers that were in the auto response.

Using gmail accounts? If you're sending from account A through the smtp that has account B's User Name, recipients will see your messages as if they were sent from account B.

https://support.mozilla.org/en-US/questions/1324013