This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't figure out why our toolbar is incompatible with Firefox 4

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 6 views
  • Last reply by travisd

Hi,

We have a toolbar that is currently compatible with Firefox 3.*.

I've changed the max version in install.rdf to:

4.0.*

repackaged and opened up the toolbar .xpi file, and Firefox still reports the toolbar is incompatible, but offers no reason why it's incompatible.

Any ideas? Is there any way to see why Firefox considers it incompatible?

Hi, We have a toolbar that is currently compatible with Firefox 3.*. I've changed the max version in install.rdf to: <em:maxVersion>4.0.*</em:maxVersion> repackaged and opened up the toolbar .xpi file, and Firefox still reports the toolbar is incompatible, but offers no reason why it's incompatible. Any ideas? Is there any way to see why Firefox considers it incompatible?

All Replies (2)

Do you have a URL for where that toolbar can be downloaded?

Hi,

I think I figured it out, it looks like I also had to increment the maxVersion in our em:updateURL XML file.

Thanks!