This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I stop Firefox from using a secondary window before it takes me to my printer window?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by the-edmeister

mshively
mshively
more options

When I print an email a window opens and gives me the option to print with the word print in the upper left corner of the window. When I click on print, the window for my printer is opened and I select print at the bottom. If I use Explorer the printer window opens and there is less extraneous information printed at the top of my document.

When I print an email a window opens and gives me the option to print with the word print in the upper left corner of the window. When I click on print, the window for my printer is opened and I select print at the bottom. If I use Explorer the printer window opens and there is less extraneous information printed at the top of my document.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

You are using an old version of Firefox that is over 2 years old, and isn't supported any longer. Get Firefox 8.
http://www.mozilla.com/en-US/firefox/

Firefox doesn't do email. If you are accessing email thru Firefox you are using a web mail service. Some web mail software doesn't provide exactly the same features for other browsers as they do for Internet Explorer. Without knowing which web mail service you are using - Hotmail, Gmail, Xfinity Connect, etc - it's hard to guess what your problem is. Plus, a screenshot of what that issue looks like in IE and in Firefox would be helpful for us to understand the issue.
https://support.mozilla.com/en-US/kb/Adding+screenshots