This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 பதிலளி
  • 6 இந்த பிரச்னைகள் உள்ளது
  • 6 views
  • Last reply by John99

Mikeey16
Mikeey16
more options

Firefox crashes startup, I tried all of the steps in the Firefox crashes article but I can`t figure out what`s wrong

Firefox crashes startup, I tried all of the steps in the Firefox crashes article but I can`t figure out what`s wrong

All Replies (1)

John99
John99
more options

Your crash report seems to indicate this relates to javascript use, so I would suggest that you try to create and use a new clean profile, and set it to start on the default homepage or a blank tab, rather than restoring a previous session, or any site that could cause problems.

If you can at least get Firefox to start without crashing within seconds that will be some progress.

Report for your CrashID 5e0f5763-e851-4a83-a7ec-761262120509

  • Crash Signature: js::mjit::EnterMethodJIT(JSContext*, js::StackFrame*, void*, JS::Value*, bool)
  • related bugs include
    • Bug 716900 - Crash on Javascript heavy site
      But that specific bug does not apear to be affecting Firefox 12, and was fixed in some versions
    • Bug 595351 - (SadJägerMonkey) [meta] (Enter)MethodJIT crashes
      But that is only an old tracking bug, listing related bugs