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Why is Firefox, and only Firefox, rejecting my site's SSL certificate?

  • 1 பதிலளி
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by cor-el

jpadvo
jpadvo
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Some versions of Firefox (at least 27.0.1 on OS X, possibly other versions) are not accepting my site's SSL certificate. The other major browsers accept the certificate, and it checks out as valid according to:

http://www.sslshopper.com/ssl-checker.html#hostname=admin.statichtmlapp.com http://www.digicert.com/help/ (type in admin.statichtmlapp.com) https://www.ssllabs.com/ssltest/analyze.html?d=admin.statichtmlapp.com

We're getting a lot of comments from people that our app is not working for them because of this. Everything I know how to do says the certificate checks out. I'm at a loss for how to further diagnose and fix this, so any help would be greatly appreciated!

- Jason

Some versions of Firefox (at least 27.0.1 on OS X, possibly other versions) are not accepting my site's SSL certificate. The other major browsers accept the certificate, and it checks out as valid according to: http://www.sslshopper.com/ssl-checker.html#hostname=admin.statichtmlapp.com http://www.digicert.com/help/ (type in admin.statichtmlapp.com) https://www.ssllabs.com/ssltest/analyze.html?d=admin.statichtmlapp.com We're getting a lot of comments from people that our app is not working for them because of this. Everything I know how to do says the certificate checks out. I'm at a loss for how to further diagnose and fix this, so any help would be greatly appreciated! - Jason

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You need to install all intermediate certificates (PositiveSSL CA 2) on the server to make sure that Firefox can build a certificate chain that end up with a built-in root certificate.