Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox saves my password but not my user name

  • 11 பதிலளிப்புகள்
  • 10 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by raggy

I am a web developer and the website that I have built requires the user to log in to access it. Once the user logs in, they are prompted to have firefox remember their credentials like normal. If they say yes, it creates a record in the saved passwords section (tools>options>security>saved passwords) but the username field is blank. If you click show passwords the password is saved along with the URL...just no user name.

This site is using SSL if that matters. Any ideas?

I am a web developer and the website that I have built requires the user to log in to access it. Once the user logs in, they are prompted to have firefox remember their credentials like normal. If they say yes, it creates a record in the saved passwords section (tools>options>security>saved passwords) but the username field is blank. If you click show passwords the password is saved along with the URL...just no user name. This site is using SSL if that matters. Any ideas?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Apparently the user name field had a strange input type set up that was causing the problem. I've updated it to text and it will now save correctly.

Read this answer in context 👍 0

All Replies (11)

Do you have a live test case that we can use?

If not, report that to the Mozilla developers thru Bugzilla. https://bugzilla.mozilla.org/

https://developer.mozilla.org/en/Bug_writing_guidelines

Thanks edmeister. I will submit a bug via bugzilla

Note that Firefox uses the input field just before the password field for the user name in the DOM, so check that out and if necessary rearrange the input fields.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Apparently the user name field had a strange input type set up that was causing the problem. I've updated it to text and it will now save correctly.

my user names have all Disappeared and been replaced with dates. how can i get back to setting where i only see name and password?

raggy,

Please start a new questions thread here: https://support.mozilla.org/en-US/questions/new

since all of my names have disappeard, how can i place it some where else as i cannot sign in?

i have removed and re-installed firefox, same problem. cannot copy data listed in "saved passwords"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

did all of the above, still no change. thanks for the try. raggy

deleted all names from site, re-entered memorized names and it works