This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

How can I disable 2 step Verification on Thunderbird

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by James

I have been trying and trying for hours to remove the 2 step verification from my computer. Every time I open my email I put in my password and then a minute later I get the message 'Sending of password for user *my username* did not succeed. Mail server *Server name* responded: Authentication failed.' Then it asks me to enter a new password or retry. But, clicking either option will just cause the entire thing to repeat itself. I'm sick and tired of not being able to get my messages on my computer and just and to get rid of the 2 step Verification. And, please, I'm not a computer person, I need STEP by STEP instructions on how to do this.

I have been trying and trying for hours to remove the 2 step verification from my computer. Every time I open my email I put in my password and then a minute later I get the message 'Sending of password for user *my username* did not succeed. Mail server *Server name* responded: Authentication failed.' Then it asks me to enter a new password or retry. But, clicking either option will just cause the entire thing to repeat itself. I'm sick and tired of not being able to get my messages on my computer and just and to get rid of the 2 step Verification. And, please, I'm not a computer person, I need STEP by STEP instructions on how to do this.

All Replies (3)

jscher2000 - Support Volunteer மூலமாக திருத்தப்பட்டது

Sorry, I didn't realize this was a duplicate of an earlier question: https://support.mozilla.org/questions/1031969

Let's continue there instead.

Yep lets keep this in one thread. Locking.