Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox seems to be working fine, except when I go to the Bloomberg Website it quickly changes to a warning web server failure. Started from time in China.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by FredMcD

Firefox seems to work fine, except when I go to www.bloomberg.com. When I go to Bloomberg it loads just fine, then suddenly screen changes and it has a flashing photo and warns that there is a server failure 500.

I think this started when I was in China and went to the Bloomberg website. I think a blocker was put in to stop me from accessing Bloomberg. Unfortunately, I am not in China, but am still being blocked. I tried to delete cookies for all Bloomberg addresses but this did not work.

When I use Apple Safari, I have no problem going to Bloomberg. How can I fix Firefox for Bloomberg?

Firefox seems to work fine, except when I go to www.bloomberg.com. When I go to Bloomberg it loads just fine, then suddenly screen changes and it has a flashing photo and warns that there is a server failure 500. I think this started when I was in China and went to the Bloomberg website. I think a blocker was put in to stop me from accessing Bloomberg. Unfortunately, I am not in China, but am still being blocked. I tried to delete cookies for all Bloomberg addresses but this did not work. When I use Apple Safari, I have no problem going to Bloomberg. How can I fix Firefox for Bloomberg?

All Replies (1)

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.