This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't stop a download from a site without closing Firefox

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by FredMcD

tomC9000
tomC9000
more options

When I download a TV show using Video DownloadHelper or Video Download Prime, I can't stop the download without closing Firefox

When I download a TV show using Video DownloadHelper or Video Download Prime, I can't stop the download without closing Firefox

All Replies (3)

FredMcD
FredMcD
more options

You should be able to stop the download using the add-on's menu. Check with their support pages for more information.

tomC9000
tomC9000 கேள்வியின் உரிமையாளர்
more options

Yes I have done the add-on closing, but the download continues. On the Firefox logo a green download progress bar is there and I only can stop it by closing Firefox.

FredMcD
FredMcD
more options

FredMcD said

Check with their support pages for more information.