This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Old firefox data folder will not permanently delete.

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by PiVartum

PiVartum
PiVartum
more options

I took my mac in and got a new SSD and had to reinstall all my programs. I installed firefox and this popped up and I can't get it to delete permanently. Everytime I open firefox it gets put back on my mac's desktop time and time again. I've tried moving it. Deleting it. Hiding it. But I click on firefox and it pops up again. I don't want to leave it on my desktop as I never had to before. Please help.

I took my mac in and got a new SSD and had to reinstall all my programs. I installed firefox and this popped up and I can't get it to delete permanently. Everytime I open firefox it gets put back on my mac's desktop time and time again. I've tried moving it. Deleting it. Hiding it. But I click on firefox and it pops up again. I don't want to leave it on my desktop as I never had to before. Please help.

All Replies (2)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Go to about:profiles. Can you see your desktop directory anywhere on that page?

PiVartum
PiVartum கேள்வியின் உரிமையாளர்
more options

Just checked and no, there is nothing in the profiles folder in that directory.