Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

not responding often

  • 4 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by Leigh

Using Thunderbird Version 60.6.1: Windows 10 using Bitdefender but has email checking off. Thunderbird has been getting not responding message often but always eventually recovers. Help?

Using Thunderbird Version 60.6.1: Windows 10 using Bitdefender but has email checking off. Thunderbird has been getting not responding message often but always eventually recovers. Help?

All Replies (4)

Besides email scanning, you might have to disable BD's scanning of SSL connections if your mail accounts use SSL settings.

https://www.how2shout.com/how-to/how-to-disable-ssl-scanning-bitdefender-antivirus-2018.html

Am using Bidefender 2019 and can't find how to disable SSL scanning

Disabling the two bitdefender scans did not work. Bitdefender has provided solution which involves changing Thunderbirds checking of Bitdefender security certificates.