This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

not able to provide email address when requested

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 15 views
  • Last reply by FredMcD

When on a website, filling out an application,etc and they ask me to provide an email address, even though I type it in the box provided it doesn't register. This has started to happen within the last 2-3 weeks and it prevents me from filling out forms and applications that ask for my email address or even an alternate email address. The box will simply light up and keep telling me to provide an email address and therefore won't allow me to finish the application and/or form. If I go to Safari, I can successfully accomplish the task. So I know it's something in Firefox that's causing this to happen. Please help.

When on a website, filling out an application,etc and they ask me to provide an email address, even though I type it in the box provided it doesn't register. This has started to happen within the last 2-3 weeks and it prevents me from filling out forms and applications that ask for my email address or even an alternate email address. The box will simply light up and keep telling me to provide an email address and therefore won't allow me to finish the application and/or form. If I go to Safari, I can successfully accomplish the task. So I know it's something in Firefox that's causing this to happen. Please help.

All Replies (1)