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Website Blocked
Firefox is currently blocking my work website. This has never happened before so I can only assume that it is since the last update. I have gone into Firefox /Preferences/Privacy&Security to put an exception on the website so it is not blocked. It is sort of a two page/window log-in process. This is the first window where you enter your log-in details. It then uses an authenticator app on my phone as a verification that I am who I say I am: https://acaeronet.aircanada.ca/vdesk/webtop.eui?webtop=/Prod/AC_EMPLOYEES_FULL_POR_PROD&webtop_type=webtop_full Once I am verified, then it opens and I select aeronet, which then opens second page/window which allows me to access the sight. This is the window that opens but does not populate with information as if it is being blocked: https://aircanada.sharepoint.com/sites/aeronet/CookieRedirect/acaeronet.html?wa=wsignin1.0
Any suggestions as to how I can regain access to my work website? I've tried to upload screenshots of the web pages but they won't upload. Not a computer guy here so bear with me.
All Replies (4)
Hello there! It appears Firrfox may be blocking content from the website (although I do find this rather unusual - Microsoft doesn't usually get blocked and their login doesn't have many trackers). Can you please complete the following steps:
- Go to the address bar of the site that is not loading properly/is blocked.
- Click on the "lock" or "shield" icon on the left side of the address bar.
- Toggle off "Enhanced Tracking Protection".
- Try to access the site now.
Please write back if this worked or not. Thank you for reporting!
Thank you for responding. Unfortunately I had already done that and it didn't work. Kent
Can you please send a screenshot of the error? It might be a protocol error. Try taking a screenshot, save it then come here and select "Browse" under "Add images (optional)". Then select "Photo library"
Yes I tried to do that on the first post but it won't upload the screenshots I have taken. it just spins away, but won't upload. Maybe that is related to my original problem??