This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Opening Firefox

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • Last reply by Kiki

When I try to open up Firefox I get the following little box on a plain screen: Firefox Error: Platform Version '131.0.2' is not compatible with

     miniVersion >= 131.0.
     maxVersion <= 131.0.

So What can I do to correct this?

Ed

When I try to open up Firefox I get the following little box on a plain screen: Firefox Error: Platform Version '131.0.2' is not compatible with miniVersion >= 131.0. maxVersion <= 131.0. So What can I do to correct this? Ed

All Replies (1)

Hi Edward,

This is a known issue caused by a corrupted installation after a failed update. The workaround is to uninstall and then re-install Firefox to fix this issue while our team is working on a more permanent fix.

Sorry about the inconvenience!

Helpful?

கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.