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User is authenticated but not connected after update

  • 2 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 8 views
  • Last reply by Eugene Wong

I'm getting the error when synchronising outlook email accounts that states "The current operation on 'Inbox' did not succeed. The mail server for account- Outlook responded: User is authenticated but not connected.

The email account was synching well until I updated recently to v128.4.4esr.

I searched around online and have tried the following suggestions: - network.dns.disableIPv6 -> true - delete outlook mail account and re-connect - clear startup cache

I'm getting the error when synchronising outlook email accounts that states "The current operation on 'Inbox' did not succeed. The mail server for account- Outlook responded: User is authenticated but not connected. The email account was synching well until I updated recently to v128.4.4esr. I searched around online and have tried the following suggestions: - network.dns.disableIPv6 -> true - delete outlook mail account and re-connect - clear startup cache

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I've resolved the issue by uninstalling thunderbird and re-installing it.

Thank you for your reply PavelkoT.

Read this answer in context 👍 0

All Replies (2)

Did you talk about that with Outlook support? You should check and verify that your are using correct connection settings in TB.

PavelkoT மூலமாக திருத்தப்பட்டது

Helpful?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I've resolved the issue by uninstalling thunderbird and re-installing it.

Thank you for your reply PavelkoT.

Helpful?

கேள்வி எழுப்பு

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